Frequently Asked Questions

We work with 925 sterling silver, gold and brass.

Yes.

2.5 microns. We do 1 - 2 - 3 microns.

- We need a refence photo

- Length, width, dimensions, highness

- Stones to be used, cut or cab, size of stone

- Plating type, gold shiny or mat, silver shiny or mat or oxidase

- Target price (if you have)

- Metal you want to use ? Silver, gold, brass

We can only process once we have all information above. See customize design form.

We export to :

- America (USA, Canada, Mexico, ...)

- Europe (Italy, France, Germany, Netherlands, Danemark, Belgium, ...)

- Africa (South Africa, Namibia, ...)

- Asia (Singapore, Japan, ...)

- Oceania (Australia, New Zealand, ...)

50% advance as confirmation of the order and 50% before shipping.

Minimum cost is $30, and then it depends on the weight and size of the package.

It takes 5-7 working days to arrive to the destination.

Yes it is ensured, we send by UPS or Fed Ex.

You can wire transfer bank to bank. You can PayPal up to 200$ with 7% Fee extra.

ISO certificate 9001 since 2015, for organizations wishing to continuously improve customer satisfaction. Compliance certificate, compliance which ensuring that consumers in the importing countries are protected against harmful or substandard products.

Yes, all you have to do is make an appointment and email us at info@dwarkajewel.com. Or by Whatsapp at : +91 93522 38090

The mold charge is from 15$ to 50$ depending on the design, including CAD design. After the approval of CAD, we can quote you the production price.
The IST PC cost is mold charges + IST PC = production cost.

- After receive the advance.
- We make CAD design and email you for your confirmation.
- In case there is any change, we do another CAD and mail you again.
- Once it is approved, we start making the mold of IST piece.
- We mail IST production PC for approval before build the production.

SEDEX, Responsible Jewellery Council, Bureau Veritas.

All kind of precious and semi-precious gems. Cubic zirconias, perles and opales.

9 Kt / 14 Kt / 18 Kt Gold. Rhodium, e-coating, anti-tarnish and palladium.

475 skills artisans.

Yes we offer exclusivity with NDA contract.

- New Delhi

- Bangkok

- Hong-Kong

We source with governement approved agencies. See Certification page.

44 000 pieces / month. That depend on design.

Yes, we provide sample on paid basis.

There is quality control after each production step.

certified by